narrative: SAVVI SUPPORT
Version: V1 from Concept Model 1.0.0
Created: 25 March 2026
In the Support phase
- a NEED may have a REFERRAL
- to a SERVICE provided by a DELIVERY-ORGANISATION.
- which may
- create a PLAN
- record individual ACTIONs.
- which can be recorded on the CASE.
- Each NEED will reach an OUTCOME which may have been achieved via a REFERRAL
Renditions
| Format | Link |
|---|---|
| Graphviz DOT | dot.txt |
| DSD JSON | dsd.json |
Index
Concepts from SAVVI Concept Model
| Concept | Description |
|---|---|
| Action | An action that has been carried out as a part of responding to a NEED. |
| Case | A container for information established to manage one or more NEEDs for a PERSON or HOUSEHOLD, through which events, evidence, activities, and decisions are recorded and tracked over time in order to achieve an intended OUTCOME. |
| Delivery Organisation | A service provider who delivers actions that respond to a NEED. |
| Need | An unmet requirement of a Person or Household that can be addressed. |
| Outcome | A result that has been achieved by addressing the NEEDs of a Person or Household. |
| Plan | A set of planned actions designed to respond to a NEED over a period. |
| Referral | A decision to direct a NEED to a support SERVICE. |
| Responsible Organisation | An organisation who is made responsible for a CASE. |
| Service | The ability for a Delivery Organisation to carry out one or more predetermined methods designed to deliver an OUTCOME. |
Links from SAVVI Concept Model
Concepts
Action
Concept Model: SAVVI Concept Model
An action that has been carried out as a part of responding to a NEED.
Links:
Case
Concept Model: SAVVI Concept Model
A container for information established to manage one or more NEEDs for a PERSON or HOUSEHOLD, through which events, evidence, activities, and decisions are recorded and tracked over time in order to achieve an intended OUTCOME.
Links:
Delivery Organisation
Concept Model: SAVVI Concept Model
A service provider who delivers actions that respond to a NEED.
Links:
- Action → ActionPerformedByOrganisation → Delivery Organisation
- Delivery Organisation → OrganisationDeterminesPlan → Plan
- Delivery Organisation → OrganisationProvidesService → Service
Need
Concept Model: SAVVI Concept Model
An unmet requirement of a Person or Household that can be addressed.
Notes:
Examples of NEEDs include
secure housing
managing debt
ensure take up of benefits
to be evacuated during a flood The Supporting Families programme lists 34 NEEDs including
parenting support
support with their finances
achieve at least 90% school attendance
Links:
- Need → ActionAddressesNeed → Action
- Case → CaseManagesNeed → Need
- Need → NeedHasReferral → Referral
- Outcome → OutcomeOfNeed → Need
- Need → PlanAddressesNeed → Plan
Outcome
Concept Model: SAVVI Concept Model
A result that has been achieved by addressing the NEEDs of a Person or Household.
Notes:
Examples of OUTCOMEs include
In secure accommodation
Good school attendance The Supporting Families programme lists 64 OUTCOMES including
Young person not involved in crime or anti-social behaviour
Domestic abuse has stopped
Adult is in work
Debt is being managed or has been resolved
Links:
- Outcome → OutcomeOfNeed → Need
Plan
Concept Model: SAVVI Concept Model
A set of planned actions designed to respond to a NEED over a period.
Links:
Referral
Concept Model: SAVVI Concept Model
A decision to direct a NEED to a support SERVICE.
Notes:
A RESPONSIBLE ORGANISATION may refer a NEED directly to a partner Support SERVICE, or make recommendations about other relevant SERVICEs.
Links:
- Need → NeedHasReferral → Referral
- Responsible Organisation → OrgamnisationMakesReferral → Referral
- Referral → ReferralToService → Service
Responsible Organisation
Concept Model: SAVVI Concept Model
An organisation who is made responsible for a CASE.
Links:
- Responsible Organisation → OrgamnisationMakesReferral → Referral
- Responsible Organisation → OrganisationResponsibleForCase → Case
Service
Concept Model: SAVVI Concept Model
The ability for a Delivery Organisation to carry out one or more predetermined methods designed to deliver an OUTCOME.
Notes:
Examples of SERVICE include
- Benefits Review
- Counselling
Links:
- Delivery Organisation → OrganisationProvidesService → Service
- Referral → ReferralToService → Service
Links
ActionAddressesNeed
From: Need
Label: addressed by
To: Action
Concept Model: SAVVI Concept Model
ActionPerformedByOrganisation
From: Action
Label: performed by
To: Delivery Organisation
Concept Model: SAVVI Concept Model
CaseManagesNeed
From: Case
Label: manages
To: Need
Concept Model: SAVVI Concept Model
NeedHasReferral
From: Need
Label: has referral
To: Referral
Concept Model: SAVVI Concept Model
OrgamnisationMakesReferral
From: Responsible Organisation
Label: makes
To: Referral
Concept Model: SAVVI Concept Model
OrganisationDeterminesPlan
From: Delivery Organisation
Label: determines
To: Plan
Concept Model: SAVVI Concept Model
OrganisationProvidesService
From: Delivery Organisation
Label: provides
To: Service
Concept Model: SAVVI Concept Model
OrganisationResponsibleForCase
From: Responsible Organisation
Label: responsible for
To: Case
Concept Model: SAVVI Concept Model
OutcomeOfNeed
From: Outcome
Label: of
To: Need
Concept Model: SAVVI Concept Model
PlanAddressesNeed
From: Need
Label: addressed by
To: Plan
Concept Model: SAVVI Concept Model
ReferralToService
From: Referral
Label: referral to
To: Service
Concept Model: SAVVI Concept Model